AARNet Service Status

CloudStor File Upload and FileSender Transfer Performance Issues

Incident Report for AARNet Support

Resolved

The file upload and FileSender transfer performance issues have been linked to the issues described in https://status.aarnet.edu.au/incidents/r0z6krb2dsdr. Please refer to that issue for updates.

Posted Feb 12, 2021 - 11:54 AEDT

Investigating

CloudStor is currently experiencing a performance issue under load, particularly impacting large scale file uploads and FileSender transfers. The Cloud Services team are focused on addressing this issues, but until we have our resolution in place we recommend retrying the upload or performing large file uploads/transfers outside of the peak period of 10am to 3pm AEDT.

This does not affect S3 services.

Posted Oct 14, 2020 - 16:26 AEDT