All Systems Operational
AARNet Sites and Services ? Operational
CloudStor Operational
CloudStor Service Operational
S3 Service Operational
Brisbane Node Operational
Melbourne Node Operational
Canberra Node Operational
Perth Node Operational
Customer Dashboard Operational
Eduroam ? Operational
Eduroam RADIUS Operational
SAML IdP broker ? Operational
Admin Tool ? Operational
Mirror Operational
Panopto Operational
Website Operational
Video playback Operational
Search Operational
Recording / Uploading Operational
Processing / Encoding Operational
Unified Communications eXchange (AUCX) Operational
Zoom ? Operational
AARNet Zoom Meetings ? Operational
AARNet Zoom Virtual Room Connector ? Operational
AARNet Zoom Cloud Recording ? Operational
Zoom.us Meetings ? Operational
Zoom.us Cloud Room Connector Operational
Zoom.us Group Messaging Operational
Zoom.us Telephone Services Operational
Zoom Web Client Operational
Zoom Web Portal Operational
Zoom Cloud Recording Operational
Zoom REST API Operational
Zoom Marketplace Operational
Zoom Dashboard & Reporting Operational
Zoom Video Webinars Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CloudStor Scheduled Maintenance Oct 1, 20:00 - Oct 2, 00:00 AEST
As part of our ongoing commitment to update and improve the CloudStor platform we are scheduling a service upgrade in the following maintenance window:

Thursday 1st of October 2020 20:00 AEST to
Thursday 1st of October 2020 23:59, AEST

Please be aware that during this time you will not be able to access CloudStor or related services, including SWAN and FileSender. S3 services will not be affected by this maintenance.
Posted on Sep 18, 16:46 AEST
Past Incidents
Sep 29, 2020

No incidents reported today.

Sep 28, 2020
Resolved - This incident has been resolved.

If you have any questions or concerns, please contact the AARNet Service Desk.
Sep 28, 13:39 AEST
Monitoring - We are now monitoring the issue and awaiting a response from Zoom technical support team.
Sep 28, 09:21 AEST
Identified - We have identified and fixed an issue with joining Zoom meetings.

If you notice any further problems, please restart your meeting or contact the AARNet Service Desk.
Sep 28, 09:15 AEST
Sep 27, 2020

No incidents reported.

Sep 26, 2020
Completed - The scheduled maintenance has been completed.
Sep 26, 08:40 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 06:00 AEST
Scheduled - We will be undergoing scheduled maintenance to upgrade and improve the Zoom service.

We do not expect any issues to arise during this maintenance window or for services to be impacted.

If you experience issues during this period, please contact the AARNet support team.
Sep 18, 10:12 AEST
Sep 25, 2020

No incidents reported.

Sep 24, 2020
Completed - The scheduled maintenance has been completed.
Sep 24, 22:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 20:00 AEST
Scheduled - CloudStor will be undergoing emergency software updates to be applied at 20:00 AEST Thursday, September 24, 2020.

We do not expect any issues to arise during this maintenance window or for services to be impacted. This update will not be applied to the S3 service.

If you experience issues during this period, please contact the AARNet support team.
Sep 23, 13:27 AEST
Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020
Completed - The scheduled maintenance has been completed.
Sep 18, 20:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 20:00 AEST
Scheduled - The CloudStor Brisbane node will have an emergency software update applied tonight.

We do not expect any issues to arise during this maintenance window or for services to be impacted.

If you experience issues during this period, please contact the AARNet support team.
Sep 18, 12:44 AEST
Sep 17, 2020
Completed - The scheduled maintenance has been completed.
Sep 17, 21:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 20:00 AEST
Scheduled - CloudStor will be undergoing maintenance at 8pm AEST on Thursday, September 17, to update front end server configuration. This maintenance will not affect CloudStor operations, but users who are logged in during the maintenance may need to re-login once during the maintenance period. This hazard extends to SWAN, FileSender and OnlyOffice functions. This does not apply to S3 services.
Sep 2, 15:09 AEST
Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.