All Systems Operational
AARNet Sites and Services ? Operational
CloudStor Operational
CloudStor Service Operational
S3 Service Operational
Brisbane Node Operational
Melbourne Node Operational
Canberra Node Operational
Perth Node Operational
Customer Dashboard Operational
Eduroam ? Operational
Mirror Operational
Panopto Operational
Website Operational
Video playback Operational
Search Operational
Recording / Uploading Operational
Processing / Encoding Operational
Unified Communications eXchange (AUCX) Operational
Zoom ? Operational
AARNet Zoom Meetings ? Operational
AARNet Zoom Virtual Room Connector ? Operational
AARNet Zoom Cloud Recording ? Operational
Zoom.us Meetings ? Operational
Zoom.us Cloud Room Connector Operational
Zoom.us Group Messaging Operational
Zoom.us Telephone Services Operational
Zoom.us Zoom Phone Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be undergoing maintenance to repair the dashboard obfuscation issues for Zoom.

We do not expect this to impact services.
Posted on Jun 2, 09:55 AEST
Past Incidents
Jun 4, 2020

No incidents reported today.

Jun 3, 2020

No incidents reported.

Jun 2, 2020

No incidents reported.

Jun 1, 2020
Resolved - CloudStor services have now resumed. We are still diagnosing the cause of the error.
Jun 1, 15:19 AEST
Investigating - We are currently experiencing degraded performance in CloudStor affecting user sessions. The Cloud Services team are investigating. This does not include S3.
Jun 1, 14:56 AEST
May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020
Resolved - The Cloud Services team has observed no more issues with the system and this incident is now resolved.
May 28, 11:40 AEST
Monitoring - The Cloud Services team believe they have identified the underlying issue and has implemented a fix. We will continue monitoring the situation to ensure it recovers correctly.
May 28, 11:23 AEST
Update - We are continuing to investigate this issue.
May 28, 11:09 AEST
Investigating - CloudStor is currently experiencing operational issues and is intermittently unavailable. Our Cloud Services team are working to restore services.
May 28, 11:03 AEST
May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020
Completed - The scheduled maintenance has been completed.
May 23, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 22:00 AEST
Scheduled - All CloudStor services will be unavailable from 10PM AEST Friday May 22nd for two hours. This is to allow the Cloud Services team to upgrade internal network infrastructure to provide redundancy and resilience. Thank you for supporting the Cloud Services team in this upgrade.
May 15, 16:32 AEST
May 22, 2020
May 21, 2020

No incidents reported.