Investigating - CloudStor is currently experiencing a performance issue under load, particularly impacting large scale file uploads and FileSender transfers. The Cloud Services team are focused on addressing this issues, but until we have our resolution in place we recommend retrying the upload or performing large file uploads/transfers outside of the peak period of 10am to 3pm AEDT.

This does not affect S3 services.
Oct 14, 16:26 AEDT
AARNet Sites and Services ? Operational
CloudStor Operational
CloudStor Service Operational
S3 Service Operational
Brisbane Node Operational
Melbourne Node Operational
Canberra Node Operational
Perth Node Operational
Customer Dashboard Operational
Eduroam ? Operational
Eduroam RADIUS Operational
SAML IdP broker ? Operational
Admin Tool ? Operational
Mirror Operational
Panopto Operational
Website Operational
Video playback Operational
Search Operational
Recording / Uploading Operational
Processing / Encoding Operational
Unified Communications eXchange (AUCX) Operational
Zoom ? Operational
AARNet Zoom Meetings ? Operational
AARNet Zoom Virtual Room Connector ? Operational
AARNet Zoom Cloud Recording ? Operational
Zoom.us Meetings ? Operational
Zoom.us Cloud Room Connector Operational
Zoom.us Group Messaging Operational
Zoom.us Telephone Services Operational
Zoom Web Client Operational
Zoom Web Portal Operational
Zoom Cloud Recording Operational
Zoom REST API Operational
Zoom Marketplace Operational
Zoom Dashboard & Reporting Operational
Zoom Video Webinars Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 1, 2020

No incidents reported today.

Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020
Completed - We are cancelling the scheduled service upgrade in the following maintenance window:
Friday 4 December 2020 21:00 AEST (22:00 AEDT) to
Saturday 5 December 2020 09:00, AEST (10:00 AEDT)

All CloudStor and S3 services will be available throughout this period. We apologise for the disruption this may have caused to your planning.
Nov 27, 15:15 AEDT
Scheduled - We will be undergoing a scheduled maintenance between 9pm AEDT Friday, December 4th to 9am AEDT Saturday, December 5th to to update a critical component of our CloudStor network infrastructure.
This will affect all CloudStor services including SWAN and Filesender, as well as all S3 services.
Nov 20, 17:53 AEDT
Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020
Completed - The scheduled maintenance has been completed.
Nov 21, 09:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 07:00 AEDT
Update - We will be undergoing scheduled maintenance during this time.
Nov 21, 07:00 AEDT
Update - We will be undergoing scheduled maintenance. This is a hazard notice only.

We do not expect any issues to arise during this maintenance window or for services to be impacted.

If you do experience issues during this period, please contact the AARNet support team.
Nov 19, 12:34 AEDT
Scheduled - We will be undergoing scheduled maintenance. This is a hazard notice only.

We do not expect any issues to arise during this maintenance window or for services to be impacted.

If you do experience issues during this period, please contact the AARNet support team.
Nov 19, 12:30 AEDT
Nov 20, 2020
Completed - The scheduled maintenance has been completed.
Nov 20, 00:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 21:00 AEDT
Scheduled - The AAF login maintenance that was originally scheduled for Thursday, November 12, will now proceed Thursday, November 19th.

We will be undergoing scheduled maintenance to update CloudStor login processes. This is the second stage of a 2 part upgrade.

We do not expect any issues to arise during this maintenance window or for services to be impacted.

If you experience issues during or after this period, please contact the AARNet support team: support@aarnet.edu.au.
Nov 18, 16:24 AEDT
Completed - The scheduled maintenance has been completed.
Nov 20, 00:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 21:00 AEDT
Scheduled - We will be undergoing a scheduled maintenance to update a component of our CloudStor network infrastructure.

This should not impact users.

Please contact support@aarnet.edu.au if you are having difficulties using CloudStor at this time.
Nov 13, 15:17 AEDT
Nov 19, 2020
Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.