All Systems Operational
AARNet Sites and Services ? Operational
CloudStor Operational
CloudStor Service Operational
S3 Service Operational
Brisbane Node Operational
Melbourne Node Operational
Canberra Node Operational
Perth Node Operational
Customer Dashboard Operational
Eduroam ? Operational
Mirror Operational
Panopto Operational
Website Operational
Video playback Operational
Search Operational
Recording / Uploading Operational
Processing / Encoding Operational
Unified Communications eXchange (AUCX) Operational
Zoom ? Operational
AARNet Zoom Meetings ? Operational
AARNet Zoom Virtual Room Connector ? Operational
AARNet Zoom Cloud Recording ? Operational
Zoom.us Meetings ? Operational
Zoom.us Cloud Room Connector Operational
Zoom.us Group Messaging Operational
Zoom.us Telephone Services Operational
Zoom.us Zoom Phone Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 13, 2019
Completed - The scheduled maintenance has been completed.
Dec 13, 00:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 23:01 AEDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 11, 15:09 AEDT
Dec 12, 2019
Completed - The scheduled maintenance has been completed.
Dec 12, 07:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 21:00 AEDT
Scheduled - As part of a program of work to improve AARNet internal network infrastructure we are scheduling an outage for all CloudStor services in this period. This includes all CloudStor interfaces, CloudStor S3, FileSender and SWAN.
Dec 10, 16:43 AEDT
Completed - The scheduled maintenance has been completed.
Dec 12, 03:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 22:00 AEDT
Scheduled - As part of a program of work to improve AARNet internal network infrastructure, there will be outage to the Panopto Search functionality. The rest of the Panopto service will be available during the maintenance window.
Dec 11, 13:30 AEDT
Dec 10, 2019
Completed - The scheduled maintenance has been completed.
Dec 10, 04:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 21:30 AEDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 9, 11:57 AEDT
Dec 9, 2019
Resolved - This incident has been resolved.
Dec 9, 23:39 AEDT
Update - We are continuing to investigate this issue.
Dec 9, 23:38 AEDT
Investigating - CloudStor is currently unavailable. The Cloud Services team are investigating the issue and will seek to restore services as quickly as possible.
Dec 9, 23:15 AEDT
Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019
Resolved - The planned change has been postponed for this evening and will be rescheduled shortly. The hazard alert no longer applies.
Dec 3, 15:31 AEDT
Monitoring - The Cloud Services team are applying a change to improve network infrastructure redundancy at 22:00 AEDT (21:00 AEDT) tonight. There is no expected impact from this change.
Dec 3, 14:37 AEDT
Resolved - This incident has been resolved.
Dec 3, 13:31 AEDT
Update - We are continuing to monitor for any further issues.
Dec 3, 11:56 AEDT
Monitoring - A fix has been implemented and we are monitoring the result
Dec 3, 09:55 AEDT
Identified - We have identified network issue at one of the AARNet Zoom hosting sites. Engineers are working to resolve the issue as soon as possible.
Dec 3, 09:34 AEDT
Resolved - Issues have been resolved.

If you have any further concerns, please contact our service desk via support@aarnet.edu.au.
Dec 3, 12:27 AEDT
Update - No further updates at this time. We are still monitoring the situation.
Dec 3, 11:44 AEDT
Update - We are continuing to monitor for any further issues.
Dec 3, 11:09 AEDT
Monitoring - A fix has been implemented and we are monitoring the result.

We are working to resolves issues with the following services:
https://www.aarnet.edu.au
https://ticket.aarnet.edu.au
Dec 3, 11:08 AEDT
Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.