Investigating - AARNet has identified an issue with cat.eduroam.org that is preventing our customers from being able to log in using our SAML proxy. We're working with the administrators of the CAT system to resolve this issue.

Eduroam Admin tool login is unaffected.
Sep 28, 11:35 AEST
AARNet Sites and Services ? Operational
Cloud Services Operational
CloudStor Service Operational
FileSender Operational
S3 Service Operational
SWAN Operational
OnlyOffice Operational
Brisbane Node Operational
Melbourne Node Operational
Canberra Node Operational
Perth Node Operational
Customer Dashboard Operational
Eduroam ? Partial Outage
Eduroam RADIUS Operational
SAML IdP broker ? Partial Outage
Admin Tool ? Operational
eduroam.edu.au website ? Operational
Mirror Operational
Unified Communications eXchange (AUCX) Operational
Zoom ? Operational
AARNet Zoom Meetings ? Operational
AARNet Zoom Virtual Room Connector ? Operational
AARNet Zoom Cloud Recording ? Operational
Zoom.us Meetings ? Operational
Zoom.us Cloud Room Connector Operational
Zoom.us Group Messaging Operational
Zoom.us Telephone Services Operational
Zoom Web Client Operational
Zoom Web Portal Operational
Zoom Cloud Recording Operational
Zoom REST API Operational
Zoom Marketplace Operational
Zoom Dashboard & Reporting Operational
Zoom Video Webinars Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Eduroam & Admintool Upgrade Oct 24, 21:00-23:00 AEDT
Eduroam website (eduroam.edu.au) and admintool (https://admin.eduroam.edu.au) will be upgraded during this time and will not be available during this time.
Posted on Oct 18, 10:27 AEDT
We will be undergoing scheduled maintenance. This is a hazard notice only.

We do not expect any issues to arise during this maintenance window or for services to be impacted.

If you do experience issues during this period, please contact the AARNet support team.
Posted on Oct 22, 16:36 AEDT
Past Incidents
Oct 24, 2021

No incidents reported today.

Oct 23, 2021

No incidents reported.

Oct 22, 2021

No incidents reported.

Oct 21, 2021
Completed - The scheduled maintenance has been completed.
Oct 21, 11:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 11:00 AEDT
Scheduled - Selected CloudStor S3 shards will undergo maintenance on this date for a performance update. PLEASE NOTE THAT THIS MAINTENANCE ONLY AFFECTS CERTAIN SHARD OWNERS - if you are impacted by this outage the team would have already reached out with details and confirmed your acknowledgement of the maintenance
Oct 8, 16:50 AEDT
Oct 20, 2021

No incidents reported.

Oct 19, 2021
Completed - The scheduled maintenance has been completed.
Oct 19, 22:43 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 22:01 AEDT
Scheduled - AARNet engineers will be reconfiguring the mirror anycast routing, during which time mirror.aarnet.edu.au may be unavailable.
Oct 18, 09:51 AEDT
Oct 18, 2021
Resolved - This incident has been resolved.
Oct 18, 17:53 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 18, 16:23 AEDT
Identified - The issue has been identified and a fix is being implemented.
Oct 18, 16:14 AEDT
Investigating - We are currently investigating this issue.
Oct 18, 16:00 AEDT
Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021
Resolved - CloudStor maintenance complete.
Oct 14, 23:11 AEDT
Identified - AARNet CloudStor is undergoing scheduled maintenance at this time.

This is a hazard notice only. We do not expect any issues to arise during this maintenance window or for services to be impacted.

If you experience issues during this period, please contact the AARNet support team.
Oct 14, 22:00 AEDT
Resolved - This incident has been resolved. If you have not received your cloud recording for the 12th October meetings, please contact our service desk.
Oct 14, 13:55 AEDT
Monitoring - A fix has been implemented, and we are monitoring the results. Please contact our service desk if you do not receive your cloud recording for 12-October meetings within the next 24 hours.
Oct 14, 12:06 AEDT
Update - We are continuing to work on a fix for this issue.
Oct 13, 10:15 AEDT
Identified - We see a delay in cloud recording email notifications for 12-October meetings.
The issue has been identified, and a fix is being implemented.
Oct 13, 10:12 AEDT
Oct 13, 2021
Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.