All Systems Operational
CloudStor Operational
CloudStor Service Operational
S3 Service Operational
Brisbane Node Operational
Melbourne Node Operational
Canberra Node Operational
Perth Node Operational
Customer Dashboard Operational
Eduroam ? Operational
Mirror Operational
Panopto Operational
Website Operational
Video playback Operational
Search Operational
Recording / Uploading Operational
Processing / Encoding Operational
Unified Communications eXchange (AUCX) Operational
Zoom ? Operational
AARNet Zoom Meetings ? Operational
AARNet Zoom Virtual Room Connector ? Operational
AARNet Zoom Cloud Recording ? Operational
Zoom.us Meetings ? Operational
Zoom.us Cloud Room Connector Operational
Zoom.us Group Messaging Operational
Zoom.us Telephone Services Operational
Zoom.us Zoom Phone Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 19, 2019
Resolved - An issue in the SWAN service deployment required a rebuild of the service. The service is now fully restored. Our apologies for any interruptions.
Nov 19, 14:07 AEDT
Update - We are continuing to investigate this issue.
Nov 19, 12:38 AEDT
Investigating - The CloudStor Swan service is currently unavailable. Our Cloud Services team are investigating the issue and seeking to restore the service as quickly as possible.
Nov 19, 12:37 AEDT
Nov 18, 2019
Resolved - Our third party supplier has confirmed the link is fully available and the hazard alert for CloudStor is now resolved.
Nov 18, 09:57 AEDT
Monitoring - The current bushfire situation in Northern NSW and South East Queensland has resulted in a suspected fibre fault. AARNet's third party provider has advised they organising technician to investigate, however, there is currently no ETA. There is a risk that if the redundant second fibre link suffers an outage then the CloudStor Brisbane node will be unavailable. This may result in slower performance for NSW and Queensland users who are not affected by the network outage.
Nov 12, 13:42 AEDT
Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019
Resolved - This issue has now been resolved.

If you have any questions or concerns, please contact our support team.
Nov 14, 10:46 AEDT
Update - We are continuing to monitor for any further issues.
Nov 11, 15:34 AEDT
Monitoring - We are aware that some CloudStor recording links are not working.

If you are experiencing this problem, please contact us at support@aarnet.edu.au with your username and recording link(s).

We will be able to assist with the restoration.
Nov 1, 15:00 AEDT
Nov 13, 2019

No incidents reported.

Nov 12, 2019
Resolved - The CloudStor S3 gateways have had a short outage of approx 15 minutes, but have now been restored. S3 client services should be able to resume. Our apologies for any impacts of this outage.
Nov 12, 13:37 AEDT
Resolved - The CloudStor S3 gateways have had a short outage of approx 15 minutes, but have now been restored. S3 client services should be able to resume. Our apologies for any impacts of this outage.
Nov 12, 13:36 AEDT
Update - We are continuing to monitor for any further issues.
Nov 12, 10:54 AEDT
Monitoring - The current bushfire situation in Northern NSW and South East Queensland has resulted in a suspected fibre fault. AARNet's third party provider has advised they organising technician to investigate, however, there is currently no ETA. There is a risk that if the redundant second fibre link suffers an outage then the CloudStor Brisbane node will be unavailable. This may result in slower performance for NSW and Queensland users who are not affected by the network outage.
Nov 12, 10:53 AEDT
Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.