AARNet Service Status

Delay in the email notification of AARNet Cloud Recordings

Incident Report for AARNet Support

Resolved

This incident has been resolved. If you have not received your cloud recording for the 12th October meetings, please contact our service desk.

Posted Oct 14, 2021 - 13:55 AEDT

Monitoring

A fix has been implemented, and we are monitoring the results. Please contact our service desk if you do not receive your cloud recording for 12-October meetings within the next 24 hours.

Posted Oct 14, 2021 - 12:06 AEDT

Update

We are continuing to work on a fix for this issue.

Posted Oct 13, 2021 - 10:15 AEDT

Identified

We see a delay in cloud recording email notifications for 12-October meetings.
The issue has been identified, and a fix is being implemented.

Posted Oct 13, 2021 - 10:12 AEDT

This incident affected: Zoom (AARNet Zoom Cloud Recording).