AARNet Service Status

Delayed delivery of AARNet Zoom CloudStor Recordings

Incident Report for AARNet Support

Resolved

This incident has now been resolved.

If you have not received a recording, please contact our Service Desk for assistance.

Posted Oct 11, 2020 - 11:45 AEDT

Monitoring

A fix has been implemented and we are monitoring the queue.

If you have not received a recording before the 10th October 2020, please contact our Service Desk team for further assistance.

Posted Oct 10, 2020 - 09:57 AEDT

Identified

We currently have a backlog of recordings waiting to be processed from the 7th to 8th October.

We are working to improve the delivery time.

If you have not received your recording before the 7th October, please contact the AARNet Service Desk.

Posted Oct 09, 2020 - 09:03 AEDT