Jira platform is unavailable and currently under investigation.
Incident
Report for AARNet Support
Resolved
The Jira outage was caused by a software patch failure that has been resolved and no further disruptions are expected.
Investigating
We are aware of an ongoing issue impacting the Jira platform, affecting both AARNet internal and external users. Our engineering team is actively investigating and working to restore normal service as soon as possible
This incident affected: Portals (Customer Portal, AARNet Service Management Portal).