AARNet Service Status

CloudStor Performance Issue

Incident Report for AARNet Support

Resolved

CloudStor services have now been restored. The Cloud Services team are continuing to investigate the cause of the partial outage and apologise for the inconveniences caused.

Posted Jan 13, 2021 - 21:33 AEDT

Monitoring

The CloudStor services have been resumed, but we are aware of a performance degradation for our Canberra node and are continuing to monitor the situation.

Posted Jan 13, 2021 - 18:20 AEDT

Update

We are continuing to investigate the issue and apologise for the delay in restoring CloudStor services.

Posted Jan 13, 2021 - 16:28 AEDT

Investigating

CloudStor is currently experiencing operational issues and performance is degraded resulting in some transactions taking an excessive amount of time. Our Cloud Services team are working to fully restore services. This does not affect S3 services.

Posted Jan 13, 2021 - 15:30 AEDT