AARNet's operations engineers have mitigated the issue and continue to work to identify the root cause. Services are operational, please contact the NOC directly on 1300 275 662 (option 1) or noc@aarnet.edu.au if you are still experiencing issues.
Incident Resolution Time : 09:00 AEST
Posted May 30, 2025 - 11:25 AEST
Monitoring
AARNet’s operations engineers are continuing to investigate the root cause. Our monitoring system indicates ongoing service recovery however, the service remains in a hazardous state while the fault investigation is in progress.
Posted May 30, 2025 - 09:49 AEST
Identified
AARNet has detected an outage impacting Victorian customers. The root cause is unknown at this stage however investigation is underway. Further updates will be provided as soon as more information is available.
Posted May 30, 2025 - 09:34 AEST
Investigating
Incident - NOC113039 Incident Start time : 08:28 AEST Description: Routing issue in Victoria
We have monitored an unplanned outage in Victoria. Our network operations team is currently investigating the fault. Identification of specific impacted services is in progress and will be shared as soon as possible.
