AARNet Service Status

CloudStor performance issues.

Incident Report for AARNet Support

Resolved

CloudStor services have been resolved. OnlyOffice documents have been restored to read/write. The Cloud Services team are investigating the root cause of the issue. We apologise for the inconvenience and thank you for your support.

Posted Jun 29, 2020 - 16:00 AEST

Update

Online services have recovered but we are investigating root causes and issues with OnlyOffice. OnlyOffice documents are currently read only.

Posted Jun 29, 2020 - 15:52 AEST

Update

We are continuing to investigate this issue.

Posted Jun 29, 2020 - 15:27 AEST

Investigating

CloudStor is currently experiencing performance issues with slow loading of browser displays and OnlyOffice documents. The Cloud Services team are currently investigating.

Posted Jun 29, 2020 - 15:09 AEST